Education
Masters of Business Administration(MBA), Marketing
Masters of Health Administration(MHA)
Graduate Certificate, Marketing Management
Graduate Certificate, Human Resource Management
Bachelors of Liberal Arts (BA), Communications & Political Science
Associates of Science (AS), Fire Science, EMT
Training
Healthcare
Marketing
Branding
Copywriting
Digital Marketing
Human Centered Design
Organizational Analysis
Leadership
Flagstaff Medical Center Magnet Leadership Program
The Army Institute for Professional Development – Military Leadership
Patient Safety/ Communication
AIDET (Studer Group)
Applied Suicide Intervention Training (ASIST)
Cognitive Processing Therapy for PTSD in Veterans and Military Personnel
Communicating to Improve Patient Safety
Disaster Mental Health Intervention
Domestic and Intimate Partner Violence
Fundamentals of Traumatic Brain Injury
HCAHPS- Hospital Consumer Assessment of Healthcare Provider Systems
Improving Patient Safety through Patient & Family Involvement
Meeting the Behavioral Health Needs of Returning Veterans
Mental Health First Aid
Patient Safety and Quality Improvement: Developing a Systems View
Prolonged Exposure Therapy for PTSD for Veterans and Military Service Personnel
Provider Resiliency and Self-Care
Redefining Consumer-Centered Medicine
SBAR (Studer Group)
Trauma Informed Care
Public Information Officer
Advanced Public Information Officer – (FEMA/ Emergency Management Institute)
Crisis Emergency & Risk Communication (CERC – Centers for Disease Control & Prevention)
Public Information Officer (AZ Department of Emergency Management)
Public Information Officer (National Information Officers Assn.)
Critical Incident Stress Management
**CISM Instructor – Group Crisis Intervention**
Advanced Group Crisis Intervention
CISM: When Disaster Strikes
Individual Crisis Intervention & Peer Support
Group Crisis Intervention
Suicide Prevention, Intervention, & Postvention
Federal Emergency Management Agency (FEMA)
**Professional Development Certificate
Advanced Incident Command Systems
An Introduction to Exercises
An Orientation to Community Disaster Exercises
Applying Incident Command Systems to Health Care/ Hospitals
Diversity Awareness
Decision Making & Problem Solving
Developing & Managing Volunteers
Disaster Planning for Hospitals & Healthcare Organizations
Effective Communication
Emergency Planning
Emergency Program Manager
Emergency Support Function – External Affairs
Exercise Design
Fundamentals (Principles) of Emergency Management
Hospital Incident Command System (HICS)
Intermediate Incident Command Systems
Introduction to Incident Command Systems for Health Care/ Hospitals
Leadership & Influence
National Incident Management System (NIMS)
National Response Framework
Special Events Contingency Planning for Public Safety Agencies
Human Resources
Cultural Competence
Employee Engagement
Employee Recognition
Performance Management
Professional Development and Leadership
Recruitment & Retention
Compliance/ Quality Assurance
Corporate Compliance
Deficit Reduction Act
Evidence-Based Practice Research
HIPAA certification (2006) – The HIPAA Training Company
Legal Seminar for Nurses
Documentation and Risk Management